Contact Form
The team at Euro Casino 555 is always available to help our readers with any questions or queries they have for us and for this reason our online contact form is ideal for you to drop us a line.
We always like to hear from you regarding what you think of the site, any problems you encounter with the site, general questions or even a complaint. If you are a webmaster and you would like a link on our Links page please use the form below.
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FAQ's
Before you fill in the contact form please check our Frequently Asked Questions (FAQ's) to see if your question can be resolved instantly. Due to the large amounts of email we receive your question may not be responded in the time framw you need it to be answered.
If you do not see a relevant question and answer in the list below then please use the for. Thank you for your understanding and we hope your question can be answered swiftly.
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Casino related questions
- Q. Are Online Casinos safe to play at? : A. Online casinos are monitored by independant auditors for fair gaming and security making them a safe place to play. Look for the TT and eCOGRA logos on each casino site. You can see an example of these logos on our Online Casinos page.
- Q. Is it safe to use my credit card in online casinos? : A. Online casinos offer multiple methods of depositing in their casinos from Visa/Mastercard to alternative payments such as Neteller, Moneybookers, eWalletXpree and others. Most online gaming sites offer the same methods.
- Q. Which online casino should I choose? : A. The answer to this question will vary from one person to another. There are many online casinos with different software providers (Company that makes the games) and all software providers have different styles of games. Our advice would be to find a few different casinos with different software providers and try the games before deciding. Also if you enjoy slot games you should choose a casino with plenty of variations of slot games in the lobby.
- Q. Can I play without having to deposit any money? : A. Most casinos offer players a fun account to try the games and play for fun/free. You will not need to give any credit card details or make any kind of deposit to play for fun. Most of the time you will just have to give your name and email address.
- Q. Is it safe to download online casino software? : A. Online casino is perfectly safe to download. Always make sure you have a reputable casino as there are a few rogue casino about. If you are unsure about downloading the software you can always play the No Download Flash Casino. This is an instant online casino that you don't need to download on to your computer. You will be limited to the amount of games you can play and the quality will be of a lower standard.
- Q. Will I recieve the $500 Welcome Bonus for free when I sign-up? : No. A welcome bonus will consist of one or more maximum deposits. Each casino has a different structured welcome bonus. It is VERY important to read the terms & conditions of the welcome bonus and any promotional offers.
- Q. What can I not collect my winnings? : A. This will be one of two reasons. Firstly you have not wagered enough to withdraw any winnings and secondly you have been playing illegal games with your bonus. Before you can cash out any winnings you need to make a certain amount of bets (wagering). Once the wagerering has been met then you will be able to withdraw your winnings. Playing illegal games with a bonus means that there are terms & conditions attached to the bonus. Usually you will only be allowed to play slot games with your bonus. If you play any other games such as table games your winnings become void.
- Q. What if I want to play illegal games with my bonus? : A. You will still be able to play these games but any winning will become void. If you want to play games stipulated as illegal games then you can request that the bonus be removed and these games will no longer be classed as illegal. Any winning will be able to be collected.
- Q. What are Comp Points? : A. Comp Points are Complimentary Points given by the casino every time you play games at the casino. They accumulate over time and then can be exchanged for real cash in your account.
- Q. How do I become a VIP member? : A. When you join a casino you will automatically become a VIP. You will start off at the lowest level and over time and depending on how often you play will determine how quickly you progress to the next VIP level. The higher the VIP level the better the bonuses and offer you receive.
Website related questions
- Q. How can I advertise on your website? : A. Contact us using the contact form to the left.
- Q. I have a question regarding one of you recommended casinos. Who should I contact?: A. If you want to know something about our recommended casino it is best to contact them direct. Failing that use our contact form. We will do our best to answer your question.
- Q. What is an affiliate and how do I become one?: A. Visit our webmasters/affiliate page for full details. If you have more questions contact us and we will be happy to guide you to become an affiliate.
- Q. Why do you not recommend US casinos? : A. There are many websites that promote US online casinos. We specialize in non US casinos but you can visit the US Online Casino Guide.
- Q. Will you be adding more casinos to your site? : A. Yes. In time we will add more casinos.
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